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Privacy Policy
Last updated: [Date]
This Privacy Policy describes how Daughters of the Ganges ("DOTG", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, make a purchase from, or interact with us via [www.daughtersoftheganges.com] (the “Site”) or any of our services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with it, please do not use our Services.
Who We Are
Daughters of the Ganges is a socially conscious brand committed to empowering artisan communities in India, especially women, through Fair Trade practices. We create ethical and handcrafted products, focusing on sustainable employment and community development. We are proud members of the BAFTS Fair Trade Network UK.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations. The updated policy will be posted here with a revised "Last updated" date. Continued use of our Services indicates your acceptance of the updated terms.
What Personal Information We Collect
Information You Provide Directly
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Contact Information: Name, email, phone number, billing/shipping address.
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Order Details: Purchase history, product preferences, payment confirmations.
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Account Info (if applicable): Username, password.
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Customer Support: Communications with our team via email, contact forms, or returns.
Information We Automatically Collect
We use cookies and similar technologies to track your interaction with our Site. This includes:
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IP address
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Device/browser type
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Time spent on the Site
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Pages viewed
You may modify cookie preferences in your browser settings, though doing so may affect certain features of the Site.
Information from Third Parties
We may receive your information from third-party services such as:
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Payment processors
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Shipping providers
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Marketing platforms
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Analytics services (e.g., Google Analytics)
These partners only share data necessary to fulfill orders, improve customer service, or analyze site traffic.
How We Use Your Information
We use your personal data for:
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Fulfilling and managing orders
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Processing payments
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Communicating shipping updates and service changes
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Providing customer support
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Sending promotional offers (only if you’ve opted in)
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Improving and personalizing your experience on the Site
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Fraud prevention and legal compliance
Sharing of Personal Information
We may share your data:
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With service providers (Shopify, payment processors, logistics partners)
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If required by law, regulation, or legal process
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With your consent or at your direction
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In connection with business transfers such as mergers or acquisitions
We do not sell or share your personal data with third parties for monetary compensation.
Cookies and Analytics
We use cookies to:
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Maintain site functionality
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Store preferences (like language and region)
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Improve user experience
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Conduct analytics to enhance performance
You can read more about Shopify-related cookies at https://www.shopify.com/legal/cookies.
User-Generated Content
If you post reviews or comments on the Site, those become publicly visible. Please avoid sharing sensitive personal details in public posts.
Children's Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with their data, please contact us for deletion.
Data Retention
We retain your personal data as long as necessary to fulfill the purposes outlined in this policy—such as completing purchases or complying with legal obligations.
Your Rights and Choices
Depending on your location, you may have the following rights:
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Access to the personal data we hold
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Correction of inaccurate data
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Deletion of your data
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Portability of data to another service
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Objection/Restriction to certain processing
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Withdrawal of consent, where applicable
You can make these requests by contacting us (see details below). We may ask you to verify your identity before acting on your request.
Marketing Communications
You can opt out of marketing emails at any time using the “unsubscribe” link provided. You may still receive non-promotional messages, such as order updates.
International Data Transfers
Your information may be processed or stored in countries outside your own, including countries that may not offer the same level of protection as your home jurisdiction. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.
Contact Us
If you have questions or wish to exercise your data rights, you may reach us at:
Daughters of the Ganges
4b Milton Avenue
Highgate, London N6 5QE
United Kingdom
📞 +44 (0) [Your Business Contact Number]
📧 [Insert email like info@daughtersoftheganges.com]
For the purpose of applicable data protection laws, Daughters of the Ganges is the data controller of your personal information.